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Students can use Navigate to connect with their advisers, schedule advising sessions, connect with campus resources, and leverage advising tools.
Click on the “Navigate Student” app in the App Store or Google Play.
Tap or click the “Hand Raise” button in Navigate to get help with:
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Navigate is our student success management system. It allows staff and faculty to collaborate together to support Brooklyn College students. The goal for the college’s partnership with EAB’s platform Navigate is to help improve retention and graduation rates by identifying areas of additional support needed for students to complete their degrees. Through Navigate, staff and faculty can:
For self guided training, you can access Navigate user guides and videos, created especially for Brooklyn College staff and faculty.
Download Navigate for free in the Apple App Store or Google Play by searching for “Navigate Student.” For the desktop version, go to the Brooklyn College Navigate homepage for students. For both the Navigate app and desktop version, you will use the username and password that you use to log into CUNYfirst.
*Note: The first time you login, you will be prompted to take a short survey. Please fill this out as accurately as you can; this information will help us get to know you and connect you with resources.
If you encounter difficulty logging into the Navigate Student app, log into CUNYfirst to make sure you do not need to reset your CUNYfirst password. If you successfully enter your credentials, but Navigate says, “Uh-oh” or “Something went wrong,” Navigate must not have your username in their system. Contact the Help Desk with your full name, username, EMPLID, and e-mail address.
Try a hard close and relaunch the app. For iOS, double click the Home button then swipe the app preview away to “hard close.” On Android, open the app manager view and slide the app preview away to “hard close.”
In the More tab, there’s a link called Notification Settings where you can personalize your notification preferences.
Holds are updated every 24 hours in Navigate, so check back the next day to see if it has successfully been resolved in Navigate. If the issue persists, contact the Help Desk.
Login to Navigate
For self guided training, you can access Navigate user guides and videos.
Our shared goal at Brooklyn College is to improve student outcomes (graduation, retention, course success, etc.). Navigate is an invaluable tool to improve the level of communication and collaboration happening at the college to support students. Navigate can help make your processes more efficient. This way, you can spend more time working with your students and providing holistic support! Features of Navigate include:
Visit Navigate for faculty, staff, and administrators and log in using your CUNYfirst credentials.
If you cannot log in using your credentials, contact ITS.
If you see an error message such as “No role assigned,” complete the Navigate User Access form (PDF) and submit via Dropbox.
For self guided training, you can access Navigate user guides and videos, created for Brooklyn College staff and faculty.
If you need additional assistance with understanding a specific Navigate feature, send us an e-mail and include your availability with at least three options. A training session will be scheduled to review the feature.
Staff and faculty can access Navigate through an internet browser. It is highly recommended that you access using Chrome.
All of the data in Navigate comes from CUNYfirst. If you have a concern about the data that you are seeing, determine whether or not the data was updated that day. If the data is older than one day and you are still not seeing a change in Navigate, report the issue via e-mail.
To report an issue with Navigate, e-mail us.
The e-mail should include the following:
Yes! Navigate is a FERPA-compliant tool. Anything you add to Navigate is considered part of the student’s educational record and is subject to FERPA.
No. Navigate does not include a degree auditing feature. You will continue to assess students’ degree audits via the DegreeWorks application.
Accessing Navigate is simple for students. They simply download the Navigate Student mobile app by searching “Navigate Student” in the Google Play or Apple App Store. Once installed, they search for “Brooklyn College.” Students can log in using their CUNYfirst credentials (firstname.lastname+last digits of their CUNY ID). Students can also access Navigate Student from a computer/tablet.
Do not submit these concerns through Navigate.
Instead, we encourage you to contact the Brooklyn College Behavioral Education and Support Team (BEST), a collaborative committee that meets regularly to discuss students displaying behaviors of concern.
BEST determines if any intervention is needed and who would be best to carry out the intervention, and then monitors the intervention. Contact BEST by phone at 718.951.5352. In case of a safety issue, at any time, contact Public Safety immediately at 718.951.5511.
